Refund Policy: (Programs without prep-session component)
Student must pay applicable caution money for the enrollment of the course. This
will be adjustable against the total course fee payable by the student.
You can claim a refund for the amount paid towards the Program at any time,
before the Program Start Date, by visiting www.upgrad.com and submitting your
refund form via the "My Application" section under your profile. You can request
your Admissions Counselor to help you in applying and withdrawing for a refund
by sending them an email with reasons listed.
There shall be no refund applicable once the program has started. This is
applicable even for those students who could not complete their payment, and
could not be enrolled in the batch opted for. However, the student can avail
pre-deferral as per the policy defined below for the same.
Once the student pays block amount, "any" refund shall be subject to deduction
of ₹10,000 processing charges.
Student has to pay the full fee within 7 days of payment of caution money or
cohort start date, whichever is earlier, otherwise, the admission letter will be
rescinded and processing fee of ₹10,000 will be levied.
Refund shall be processed to an eligible student within 30 working days from the
date of receipt of written application from him/her in this regard.
Deferral Policy: (Post Program Commencement)
If a student is facing severe issues in dedicating time to the course, we
provide the opportunity for the student to defer to another batch. (Deferral =
Leave Of Absence (LOA))
A student can request for deferral only once and to either of the scheduled
cohorts to start in the next 1 year to either of the next two consecutive
cohorts from the start date of the initial batch in which the student was
originally enrolled for.
The student has to apply for a deferral within a window of 14 days before the
submission deadline. This is to make sure the student is not using the LOA as a
means to avoid Academic Failure. If the submission is done after the deadline,
then a Non-Attempt at Assessment will be applied against the submission and the
marks for the same module will be capped at 50%. The student has to submit a
valid proof along with the LOA form. Acceptance of Leave of Absence Claim is
subject to approval by the University.
The student will be required to pay a deferral fees of INR 30,000 along with the
differential program fees between the two cohorts, if any.
The deferral request will be approved once the deferral fee is paid.
Till this is completed, the student will be assumed to be continuing in the same
cohort.
The student has 7 days (including holidays and weekends) from the date of
deferral request to make the payment of the deferral fee post which the deferral
request will expire, and the student will continue as part of the current
cohort.
If the student completes the deferral payment, the student's login will be
disabled, the student will leave the deferred cohort and the student will start
learning on the new cohort from the point of the last assignment that was graded
in the deferred cohort. All grades and progress until that point will be carried
forward as it is to the new cohort. For clarification, the grades of the graded
assignments will be carried forward, whether or not the student had submitted
these grading during the initial stage.
The deferral can only be requested during the batch for which the student has
enrolled is ongoing. Once the batch has completed, deferral requests shall not
be entertained. For clarification, the batch completion here shall mean the
"last grace deadline" as communicated by upGrad.
Deferral Policy: (Pre Program Commencement)
If a student, due to unavoidable circumstances, is unable to commence with the
cohort and requests for a deferral before the cohort starts, we provide the
opportunity for the student to defer to another cohort.
To do so, the student will be required to pay 50% of the total Program fee
amount (inclusive of taxes) before the deferral can be approved. Till this is
completed, the student will be assumed to be continuing in the same cohort.
A student can request for deferral to any of the cohorts starting in the next 3
months from the start date of the initial batch in which the student was
originally enrolled. For the first deferral request, subject to the point no. 2
of the Pre-Program Deferral Policy, no additional charges shall be levied.
If a student wants to defer his enrolment a second time, such student will have
to make an additional payment of Rs.10,000 as Deferral fee, and this amount
shall be non-refundable under any circumstances. Once this payment is done,
students will be eligible to defer to any of the cohorts starting in the next 3
months from the current cohort.
The student has time till the current cohort launch date to make the payment of
the balance 50% Program fee, post which the deferral request will expire. Once
the deferral window expires and if such a student wants to withdraw his or her
enrolment from the said Program, the refund policy will be applicable.
The student shall be liable to pay the differential Program fees between the two
cohorts if any.